Our returns policy

Thank you for shopping at Lids UK. If you are not entirely satisfied with your purchase we are here to help.

Returns:

You have 15 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it. Your item must be in the original packaging. Your item needs to have the receipt or proof of purchase(email can count).

Refunds:

 Once we receive your item, we will inspect it and notify you that we have received your returned item. We will immediately notify you on the status of your refund after inspecting the item. If your return is approved, we will initiate a refund to your pay-pal account. You will receive the credit within a certain amount of days, depending on your card issuer's policies. 

Shipping:

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be not be deducted from your refund. 

Contact Us:

If you have any questions on how to return your item to us, contact us on either twitter, Facebook or on our website.

Sale Items are NOT eligible for refunds. 

When using a discount code items are also non returnable.

Return your items by post to our business address which we will give you when we are contacted

Enjoy shopping!